Effective Date: September 11, 2025
Cool Earth Solar (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us.
1. Information We Collect
When you use our website or request a quote, we may collect:
- Name, email address, phone number, and address (when you submit a contact or quote form).
- Information about your property or energy needs (if you choose to share it).
- Basic website usage data (through analytics tools such as Google Analytics).
We do not intentionally collect sensitive personal information (such as Social Security numbers, financial account numbers, or health data).
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide quotes.
- Schedule consultations and deliver solar installation services.
- Improve our website and services.
- Communicate with you about products, services, promotions, and updates (you may opt out anytime).
3. Sharing of Information
We do not sell your personal information to anyone.
We may share your information only with:
- Service providers who help us operate our business (e.g., email service platforms, customer management tools).
- Legal authorities if required by law or to protect our rights.
We do not disclose personal information to third parties for advertising or tracking purposes without your consent.
4. Cookies and Tracking
We may use cookies or similar technologies to understand how visitors use our website and to improve the user experience.
If we use tools such as Google Ads or Meta Pixel, they are configured so that no personally identifiable information (like name, email, or phone number) is shared.
5. Your Privacy Rights (California Residents)
If you live in California, you have the right to:
- Request access to the personal information we collect about you.
- Request deletion of your personal information.
- Opt out of the sale or sharing of your personal information (note: we do not sell personal data).
- Correct inaccurate information.
To exercise these rights, please contact us at (209) 202-3135 or support@coolearthsolar.com
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. Retention
We keep your personal information only as long as needed to provide services or comply with legal obligations.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Cool Earth Solar
3542 CA-99 B, Stockton, CA 95215
(209) 202-3135